Where the goods are to be sent direct to the customer the following procedure must adhered to
The customer must advise any restrictions with regards to parking, off loading, and if they not will be able to assist with off loading, prior to ordering.
Ensure that goods are checked for damage at the time of delivery. Signing ‘unexamined’ will not be grounds for claims. Carriers will not allow claims if damage is not specifically noted on their docket at point of delivery acceptance. If the carrier refuses to wait whilst the customer checks the package, please sign as damaged. Damages should be reported to the company immediately.
The company will not accept responsibility if the above procedure is not followed.